Answered By: Paul Landers
Last Updated: Apr 05, 2016     Views: 27

The confirmed solution to this problem is to:

  1. Remove and reinstall Microsoft Office 2011, then remove and reinstall EndNote:
    • Move the Office 2011 folder from the Applications folder to the Trash
    • Move the EndNote folder from the Applications folder to the Trash
    • Install a fresh copy of Office 2011
    • Install a fresh copy of EndNote