Answered By: Paul Landers
Last Updated: Nov 27, 2019     Views: 27

This is usually caused by a web browser stale cache. A quick way to confirm this is to open the web site in Google Chrome's Incognito Mode which does does not use the cache. In Chrome, use the 3 small dots in the upper right to open an Incognito Window, then visit Board Vitals by copy-pasting the following URL:

  • https://www.boardvitals.com/users/sign_in

If Board Vitals opens properly, the original cause is a stale cache. Although you can use Incognito Mode anytime, best practice is to clear your web browser cache once a month.