Answered By: Paul Landers Last Updated: Jan 23, 2020 Views: 1913
Answered By: Paul Landers
Last Updated: Jan 23, 2020 Views: 1913
- It can take up to 30 minutes before all systems recognize a new eRaider password.
- In rare cases, an eRaider password change may not successfully propagate to library systems. Change your eRaider password again, then wait 30 minutes before accessing library resources.
- If you cannot login to any TTUHSC resources the eRaider system itself may be experiencing a global problem. Wait 1 hour before trying again.
Technical details - the TTUHSC network balances the load of password changes among a collection of servers. Password changes are not shared instantaneously between these servers. They synchronize every 15-30 minutes.